Contact us
We’re Here for You
At N I Creations™, every product is more than just a décor piece – it’s an expression of luxury, elegance, and timeless design. And for us, customer satisfaction doesn’t end after a purchase. We believe in long-term relationships, trust, and genuine care for our customers.
That’s why our Contact Us page is not just a formality – it’s a promise that whenever you reach out, you’ll always find us responsive, supportive, and ready to help.
📞 Our Contact Information
- Email Support: support@nicreation.shop (We reply within 24 hours, often much sooner)
- Phone/WhatsApp: +91 9149271483 (Mon–Sat, 10 AM – 6 PM IST)
- Head Office: Katghar maqbara Second Moradabad 244001, India
- Working Hours: Monday – Saturday | 10:00 AM – 7:00 PM
🏆 Why Our Customers Trust Us
We know that when you buy luxury home décor, you’re not just spending money – you’re investing in quality, elegance, and comfort for your living space. That’s why N I Creations™ ensures:
- Handpicked Quality – Every lamp, furniture piece, or wall décor item is tested for premium standards.
- Authentic Designs – We don’t just sell products; we curate unique collections inspired by modern and timeless styles.
- Safe & Secure Shopping – Your personal details and transactions are fully protected with SSL encryption.
- Dedicated Support – Whether you need pre-purchase advice or post-purchase assistance, our team is always available.
💬 How We Handle Your Queries
Whenever you contact us, we make sure your query is resolved quickly and effectively. Our support system works in 3 simple steps:
- Receive Your Query – via form, email, or WhatsApp.
- Immediate Acknowledgement – you’ll get a quick response confirming we’ve received your message.
- Resolution – our team investigates and provides you with the best possible solution (usually within 24–48 hours).
📦 Common Questions You May Have
1. How long does delivery take?
We usually ship within 1–3 business days. Domestic orders in India take 4–7 business days, while international shipping may take 10–15 business days depending on location.
2. Do you ship internationally?
Yes. We serve customers worldwide. Our luxury lamps and décor are crafted to meet global standards, and we ensure secure packaging for international deliveries.
3. What if I receive a damaged product?
Although we pack all items with extra care, in the rare event of damage during transit, just send us pictures of the product within 24 hours of delivery. We will arrange a replacement or refund as per your preference.
4. Can I cancel or modify my order?
Yes. Orders can be cancelled within 24 hours of placing them. If the order has already been shipped, our return policy applies.
5. How do I return or exchange a product?
We offer a 7-day hassle-free return policy. Simply contact us with your order details, and our support team will guide you through the process.
6. What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, PayPal, and Cash on Delivery (India only).
7. Do you provide bulk/wholesale orders?
Yes. If you’re an interior designer, hotel, restaurant, or retailer, we offer bulk order facilities with customized pricing. Just drop us a message with your requirements.
🌍 Our Commitment to You
At N I Creations™, our mission is not just to sell décor – it’s to create a luxury lifestyle experience. Every query, every call, every email matters to us because we know that behind every order is a customer who trusted our brand.
We want your experience with us to be smooth, memorable, and worth repeating.
✨ Get in Touch Today
We’d love to hear from you – whether you have a simple question about a lamp’s size, want help styling your living room, or need after-sales support.
👉 Fill out the Contact Form below or reach us directly via phone/email.
At N I Creations™, you’re not just a customer – you’re a part of our growing family of design lovers who appreciate beauty, elegance, and authenticity.