Refund & Return Policy
At N I Creations™, your satisfaction is our priority. Every product we offer is carefully crafted, inspected, and packaged with care so you can enjoy the finest quality. However, we understand that sometimes things may not work out as planned. That’s why we’ve designed a simple and transparent Refund & Return Policy to make your shopping experience worry-free.
Eligibility for Returns
- You can request a return within 7 days of delivery.
- The item must be unused, undamaged, and in its original packaging.
- Proof of purchase (order confirmation or invoice) is required.
- Customized or personalized items are non-returnable unless defective.
Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return:
- Used or damaged products
- Items without original packaging
- Clearance or final-sale items
Refund Process
- Once your return is received and inspected, we’ll notify you by email.
- If approved, your refund will be processed to your original payment method within 7–10 business days.
- Shipping fees (if applicable) are non-refundable.
Damaged or Defective Items
If you receive a product that is damaged or defective, please contact us immediately at [sales@nicreation.shop] with:
- Order number
- Pictures or video of the damaged item
We’ll arrange a replacement or a full refund at no additional cost.
Exchange Policy
We currently do not offer direct exchanges. If you wish to replace an item, kindly return it for a refund and place a new order.
How to Initiate a Return
- Email us at [sales@nicreation.shop] with your order details.
- Our support team will guide you through the return process and provide the return address.
Contact Us
For any questions about returns, refunds, or product concerns, feel free to reach out:
📧 Email: sales@nicreation.shop
📞 Phone: [+91-9149271483]
🌐 Website: www.nicreation.shop